Indexing Delay

Tue, 04 Feb 2025 11:59:36 -0800

Feb 4, 11:59 PST
Resolved - This incident has been resolved.

Feb 4, 11:29 PST
Update - We are continuing to monitor for any further issues.

Feb 4, 11:01 PST
Monitoring - A fix has been implemented and we are monitoring the results.

Feb 4, 10:05 PST
Identified - The issue has been identified and a fix is being implemented.

Feb 4, 10:03 PST
Investigating - Our engineers have identified an issue with log ingestion starting at 07:22 PST . All customer data continues to be collected and stored, but indexing of all customer data is being delayed. Customer data from after this time will not appear in search results until we resolve this issue.