Indexing Delay

Wed, 23 Aug 2023 13:40:45 -0700

Aug 23, 13:40 PDT
Resolved - This incident has been resolved.

Aug 23, 12:45 PDT
Monitoring - A fix has been implemented and we are monitoring the results.

Aug 23, 12:21 PDT
Identified - The issue has been identified and a fix is being implemented.

Aug 23, 12:13 PDT
Investigating - Our engineers have identified an issue with log ingestion starting at 11:54AM PDT . All customer data continues to be collected and stored, but indexing of all customer data is being delayed. Customer data from after this time will not appear in search results until we resolve this issue.