Indexing Delay

Wed, 18 May 2022 14:12:17 -0700

May 18, 14:12 PDT
Resolved - This incident has been resolved.

May 18, 12:05 PDT
Monitoring - A fix has been implemented and we are monitoring the results.

May 18, 11:53 PDT
Identified - The issue has been identified and a fix is being implemented.

May 18, 11:40 PDT
Investigating - Our engineers have identified an issue with log ingestion starting at 10:50 PDT . All customer data continues to be collected and stored, but indexing of all customer data is being delayed. Customer data from after this time will not appear in search results until we resolve this issue.